Care Champions Privacy Policy

Effective Date: April 16, 2026

Care Champions is committed to maintaining the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, and protect information collected through our website and services. We are not responsible for external websites linked from ours, and their privacy practices may differ from ours.

1. Information We Collect

We may collect several types of information, including: 

• • Personal Identification Information: Name, email address, phone number, and organization provided when you contact us or register for services.

  • Protected Health Information (PHI): Any health-related information you provide during our advocacy or consulting services.

  • Technical Data: IP addresses, browser types, and access times collected automatically via website cookies.

2. How We Use Your Information

Your information is used to:

• Provide personalized patient advocacy and consulting services.

• Communicate with healthcare providers or insurance companies.

• Process invoices and manage your account.

• Improve our website and service offerings.

• Share successes: no names, identifications, or private health information are used without your consent. 

3. Security and HIPAA Compliance

As a healthcare-adjacent entity, we take the security of your data seriously.

• • Business Associate Agreements (BAA): We maintain BAAs with our technology providers, including Google Workspace, to ensure your PHI is handled according to federal standards.

  • Controlling Access: Access to patient data is strictly limited to authorized personnel. We use multi-factor authentication and encrypted storage solutions.

  • Transmission: We utilize secure methods for document sharing. We discourage the transmission of sensitive health information via standard, unencrypted email.

4. Sharing of Information

We do not sell or rent your personal information. We only share your data with:

• • • Healthcare providers or others when you provide written consent to do so.

    • Third-party service providers (such as billing or secure storage) who have signed a Business Associate Agreement and must keep confidentiality.

    • Legal authorities if required by law or to protect our legal rights.

5. Your Rights

Under HIPAA and related privacy laws, you have the right to:

• • Request access to your records held by Care Champions.

  • Request corrections to any inaccurate information.

  • Request a log of disclosures of your PHI.

  • Withdraw your consent for data sharing at any time (subject to legal or contractual obligations).

6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top will indicate when the latest changes were made.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact our Privacy Officer at: admin@care-champions.com