Packages
We offer service packages that clearly specify what you get for what price. By purchasing a package, you agree to our Terms of Service.
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View Prices and Service Packages for Patients and Families
Flat rate packages mean less financial risk to you, less paperwork, and more time for us to provide support.
No 10-page contract to review
No estimates, real prices
No surprise bills
No additional fees for parking, wait times, or unexpected challenges
No worries that we're trying to rack up hours to charge you more
No need to watch the clock; we focus on outcomes for you, not tracking our time
Comprehensive Support
Comprehensive Support
BEST VALUE
BEST VALUE
Monthly Value Plan (MVP)
3-month minimum commitment
Monthly Value Plan (MVP)
3-month minimum commitment
Managing a chronic condition or caring for an aging parent isn't a one-time project—it is an ongoing, demanding process. The MVP shifts your family's approach to healthcare from reactive firefighting to proactive management. We hold weekly meetings to tackle new concerns or roadblocks, update your Personal Health Record, and catch billing errors in real time. Plus, you get priority access and the option to add one additional service each month.
Managing a chronic condition or caring for an aging parent isn't a one-time project—it is an ongoing, demanding process. The MVP shifts your family's approach to healthcare from reactive firefighting to proactive management. We hold weekly meetings to tackle new concerns or roadblocks, update your Personal Health Record, and catch billing errors in real time. Plus, you get priority access and the option to add one additional service each month.
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Who is this for?
Families managing the complex care of multiple individuals.
Patients and families managing a new, complex diagnosis like cancer, autoimmune diseases, or rare disorders. Individuals who need to process rapid-fire changes in treatments, coordinate multiple disjointed specialists, and ensure their care plan remains aligned to their preferences.
Adult children in the "sandwich generation" caring for aging parents who need a stand-in to advocate ardently and deliver detailed health status information.
Young adults transitioning from pediatric care to adult care who are seeking a coach to help them become confident self-advocates.
High-performing professionals who cannot afford the time-sink of healthcare logistics.
What we will do
Hold an extended listening session to hear your story and challenges
Create and maintain your Personal Health Record
Meet each week for 30 minutes to discuss health updates and tackle new concerns
Offer one additional service each month:
a) prepare and file out-of-network claims and reimbursements
b) one virtual appointment advocacy
c) one in person appointment advocacy
d) find or research one provider or treatment
Review all insurance claims to catch errors
Guarantee 24-hour response times for urgent questions placed by phone, text, email, or portal
Charge the monthly subscription cost for a minimum of three months
What we might do
Research scientific articles on your condition(s) and treatment options
Ask you to share proxy access to your patient portal or copies of your medical records
Arrange for family or others you approve to be present during our weekly sessions or doctors' appointments
Offer alternative services or substitutions to meet your needs
What we won't do
Assist with personal caregiving duties, medical procedures, or setting up medical equipment
Provide transportation to and from appointments
Offer medical diagnoses or treatment
Make clinical decisions for you
Serve as your Medical Power of Attorney or healthcare proxy
Renew your subscription package without your consent
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
Champion for a Day
Champion for a Day
Hire a healthcare systems veteran to dedicate an entire day to cutting through the noise and building a clear path forward so you can focus on healing. This service is designed to provide rapid solutions to billing or insurance challenges, logistical mazes, medical crises, new diagnoses, or care transitions.
Hire a healthcare systems veteran to dedicate an entire day to cutting through the noise and building a clear path forward so you can focus on healing. This service is designed to provide rapid solutions to billing or insurance challenges, logistical mazes, medical crises, new diagnoses, or care transitions.
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Who is this for?
Patients and families who need a rapid strategic plan and clear path forward in the face of a change in health status, a medical crisis, a new diagnosis, or a caregiving transition.
Folks who need support for multiple family members.
Sample Champion for a Day tasks:
Financial Rescue: A detailed audit of the last 12 months of medical bills and claims, identifying errors, duplicates, and overcharging, and building an ongoing monitoring plan.
Oncology Specialist Hunt: Using your preferences, reliable research data, your insurance plan network, patient reviews, and our expert network to vet up to three centers of excellence and specialists for a complex cancer diagnosis. Setting up appointments with three specialists for consultation.
Transition Home: Build the entire discharge-to-home strategic plan, including sourcing home health, coordinating medical equipment, and confirming first follow-up appointments.
What we will do
Meet as needed during the day, starting with a comprehensive listening session about your story and challenges (up to 3 hours).
Verify service requests for feasibility within the timeframe.
Set clear, measurable outcomes and develop an action plan to prioritize tasks.
Conduct deep work such as vetting providers or auditing bills.
Share a summary of the results and next steps.
What we might do
Split the “day” into two parts if we need to wait on outside responses
Advocate at appointments or treatments
Create your Personal Health Record
Schedule appointments, obtain records, or complete forms
Find or research insurers, hospitals, doctors, treatments, medications, or other facilities that take your insurance
Communicate with your providers or update your personal network
Fix billing and insurance issues
Provide a resource guide of vetted tools or organizations
What we won't do
Make clinical diagnoses or give medical advice
Assist with personal caregiving duties, medical procedures, or setting up medical equipment
Organize your physical home records
Act as your Medical Power of Attorney or healthcare proxy
Promote additional packages or Care Champions’ support
By purchasing, you agree to our Terms of Service.
The Total Care Episode
The Total Care Episode
Peace of mind from pre-op to post-op, this package covers the full lifecycle of a major procedure or surgery. Care Champions will be by your side before, during, and after your acute medical event. We manage pre-op instructions, cross-provider communication, discharge, updates to your network, and home care logistics. We carry the load so you and your family can focus on safe recovery.
Peace of mind from pre-op to post-op, this package covers the full lifecycle of a major procedure or surgery. Care Champions will be by your side before, during, and after your acute medical event. We manage pre-op instructions, cross-provider communication, discharge, updates to your network, and home care logistics. We carry the load so you and your family can focus on safe recovery.
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Who is this for?
Who is this for?
Patients facing a major operation who do not have local support to take on the intense load of managing a hospital discharge, medication pickups, and medical equipment setup.
Adult children who can't physically be present for their parents, but require elite support and safety.
Patients and families who want a dedicated private project manager to run the entire pre-op to post-op continuum, eliminating administrative stress and actively preventing medical errors.
Patients with pre-existing conditions (e.g., diabetes, heart disease, dementia) facing an unrelated major surgery, where a mistake or delay could trigger dangerous emergency room readmission.
What we will do
Obtain relevant history and administrative documentation to develop a personal health record for this treatment
Verify coverage and costs for your treatment
Prepare for visits by determining your goals, concerns, and questions
Attend pre- and post- visits by phone, video, or in person (2 visits)
Attend the treatment day in person [See locations served] (1 day)
Ask any questions you may have forgotten and clarify complex explanations
Present your concerns and discuss solutions that match your preferences and values
Identify and close gaps that could delay care or put you at risk (e.g., medication issues, conflicting instructions, missed follow-ups)
Confirm understanding and next steps with the doctor
Arrange follow-up appointments, prescriptions, and services
Send appointment notes and next steps to you and anyone you authorize us to share with
What we might do
Research scientific articles on your condition and treatment options
Ask you to share access to your patient portal or copies of your medical records
Arrange for family or others you approve to be present during the visit to participate in the conversation
Communicate updates throughout the day to those you designate
Ask providers to revisit or explain their decisions
What we won't do
Assist with personal caregiving duties, medical procedures, or setting up medical equipment
Provide transportation to and from appointments
Offer medical diagnoses or treatment
Make clinical decisions for you
Serve as your Medical Power of Attorney or healthcare proxy
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
Custom Package
Custom Package
A healthcare journey rarely fits into a neat box. If your challenge demands a non-traditional approach, the Custom Package provides a fully tailored, concierge service to suit your unique needs. We work together to identify your friction points and engineer a bespoke advocacy approach for you. You dictate the scope, delivery method, and timeline, and we prepare pricing for your consideration.
A healthcare journey rarely fits into a neat box. If your challenge demands a non-traditional approach, the Custom Package provides a fully tailored, concierge service to suit your unique needs. We work together to identify your friction points and engineer a bespoke advocacy approach for you. You dictate the scope, delivery method, and timeline, and we prepare pricing for your consideration.
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Who is this for?
Individuals dealing with rare medical conditions, multi-generational healthcare crises, or split-family, long-distance caregiving logistics.
Patients and families who know exactly what they want and prefer to "mix and match" services across our research, advocacy, and coordination suites to build their own premium support package.
Individuals who are overwhelmed or too exhausted to identify the help they need. They require a premier strategist to step in, audit the situation, and define the scope of work for them.
Patients and families looking for highly specialized, dedicated concierge advocacy deployed over an extended timeline, ensuring a consistent, expert ally is permanently embedded in their care circle.
What we will do
Set a strategy meeting to hear your story and challenges
Outline service requests and set clear, measurable outcomes
Develop an action plan to prioritize tasks
Share a summary of the results and next steps
What we won't do
Make clinical diagnoses or give medical advice
Assist with personal caregiving duties, medical procedures, or setting up medical equipment
Organize your physical home records
Act as your Medical Power of Attorney or healthcare proxy
Promote additional packages or Care Champions’ support
By purchasing, you agree to our Terms of Service.
Hands-on Support
Hands-on Support
Appointment Advocacy
Appointment Advocacy
This isn't a casual companion service; Care Champions puts a veteran healthcare systems expert directly into the exam room with you. Whether attending virtually ($200) or in person ($500), we make sure you leave with a clear understanding of the medicine, your most critical questions answered, and feeling heard.
This isn't a casual companion service; Care Champions puts a veteran healthcare systems expert directly into the exam room with you. Whether attending virtually ($200) or in person ($500), we make sure you leave with a clear understanding of the medicine, your most critical questions answered, and feeling heard.
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Who is this for?
Who is this for?
Patients and families who want a second set of eyes and ears to support them at appointments, navigate a new health challenge, or are inexperienced in interacting with the health system.
Caregivers who can't be present for their patient to take notes, ask questions, and clarify complex medical explanations.
Patients and families who feel rushed, overwhelmed, overlooked, or simply not heard.
What we will do
Prepare for the visit, determining your visit goals, concerns, and questions [10 minutes]
Attend the visit by phone or video chat [30 minutes] or in-person [75 minutes]
Ask questions you may have forgotten and clarify complex explanations
Promote your concerns and solutions that match your preferences and values
Identify and close gaps that could delay care or put you at risk (e.g., medication issues, conflicting instructions, missed follow-ups)
Confirm understanding and next steps with the doctor before departing the visit
Send appointment notes and next steps to you and anyone you give us permission to share with
What we might do
Research scientific articles on your condition and treatment options
Ask you to share access to your patient portal or copies of your medical records
Arrange for family or others you approve to be present during the visit to participate in the conversation
Ask providers to revisit or explain their decisions
What we won't do
Provide transportation to and from appointments
Offer medical diagnoses or treatment
Make clinical decisions for you
Serve as your Medical Power of Attorney or healthcare proxy
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
60-Minute Fix
60-Minute Fix
A rapid-response strategy session for capable self-advocates who have hit an administrative brick wall, fallen into a bureaucratic loop, or face a high-stakes decision. This 60-minute session brings decades of health systems expertise to your current advocacy efforts. We diagnose the bottleneck, map out a solution, script the next steps to move forward with confidence, and, whenever possible, do the work to shatter the barrier holding you back before the call ends.
A rapid-response strategy session for capable self-advocates who have hit an administrative brick wall, fallen into a bureaucratic loop, or face a high-stakes decision. This 60-minute session brings decades of health systems expertise to your current advocacy efforts. We diagnose the bottleneck, map out a solution, script the next steps to move forward with confidence, and, whenever possible, do the work to shatter the barrier holding you back before the call ends.
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Who is this for?
Patient and caregivers who are entirely willing and able to do the day-to-day groundwork, but have hit a complex systemic bottleneck and need an expert to maneuver past it.
Patients and families who need to make a quick decision and need a definitive, unbiased outline of their options right now.
Families preparing for a high-stakes meeting who want to be coached on the exact public health and quality language to use so they are taken seriously.
Individuals who spent hours researching options but found themselves trapped in a loop of conflicting information, looking for a professional researcher to audit their findings and point them in the right direction.
What we will do
Meet for 60-minutes by phone or video with you and anyone you invite to join
Listen to your story and your challenge(s)
Work to solve your problem or overcome your challenge during the meeting
What we might do
Join a three-way call with a provider or insurer to help advocate for you
Ask you to share your screen to walk you through the next steps
Go silent for a moment while we research information during the meeting
Provide information or a list of resources discussed during the meeting
What we won't do
Complete research, calls, or other activities outside of the meeting
Offer medical, legal, or financial advice
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
Records and Research Support
Records and Research Support
Personal Health Record
Personal Health Record
Your medical history, medications, administrative paperwork, and provider contact information are often stored in multiple disconnected systems, making it frustrating to recall and retell your story at each visit. Our solution consolidates all your information into one place, helping you identify inconsistencies. This Personal Health Record streamlines intake, improves communication accuracy, and boosts safety.
Your medical history, medications, administrative paperwork, and provider contact information are often stored in multiple disconnected systems, making it frustrating to recall and retell your story at each visit. Our solution consolidates all your information into one place, helping you identify inconsistencies. This Personal Health Record streamlines intake, improves communication accuracy, and boosts safety.
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Who is this for?
Patients and families receiving care across entirely different hospital systems, networks, or state lines that don't communicate with one another.
Patients with complex care needs who are managing multiple diagnoses, medications, specialists, or insurers.
Individuals designated as a patient's Medical Power of Attorney or healthcare proxy who may need to advocate for or make high-stakes decisions for someone else.
Anyone who wants to keep organized, reduce stress, streamline communications, and prevent errors by having all their information in one place.
What we will do
Ask you to share proxy access to your patient portals or copies of your medical records
Request a copy of your insurance card(s) and driver's license or identification
Host a strategy session to capture your health history
Prepare a digital personal health record with your diagnoses, surgeries, medications, family history, and administrative documents ready for a new provider
Record the location of all your providers' electronic patient portals
Provide guidance on how you can use the Master Personal Health Record
What we might do
Send a hard copy of your Personal Health Record by mail
Direct you on how to designate a proxy to access your health records
Add a space for you to log additional health tracking or wellness information
Arrange for family or others you approve to be present during the strategy session
What we won't do
Maintain access to your patient portals after the Personal Health Record is complete without your consent
Organize your physical home records
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
Strategic Care Research
Strategic Care Research
Navigating major medical decisions based on Google searches, patient reviews, and AI summaries is risky. Care Champions applies decades of health systems research experience to a critical choice in your healthcare journey. Our brief report customized to your preferences will move you from "guessing" to "knowing."
Navigating major medical decisions based on Google searches, patient reviews, and AI summaries is risky. Care Champions applies decades of health systems research experience to a critical choice in your healthcare journey. Our brief report customized to your preferences will move you from "guessing" to "knowing."
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Who is this for?
Patients and families who are overwhelmed by a flood of information, whether they are trying to choose between different treatment protocols, evaluate medical supply companies, or select a rehab facility.
Those who want a data-driven deep dive and refuse to trust life-or-death medical decisions to generic online star ratings, word-of-mouth recommendations, or marketing campaigns.
Professionals, adult children, or patients trying to navigate a job change, early retirement, or open enrollment.
What we will do
Identify which type of provider or treatment you want researched: insurance plans, hospitals, doctors or specialists, medication(s), treatment(s), clinical trials, or other health services
Assess what kind of care research you are looking for
Finding (up to 5)
Weighing pros and cons (up to 1)
Comparing (up to 5)
Capture a list of your "deal breakers" and preferences (e.g., location, hours, insurance coverage, education, experience, demographics, language)
Source trusted information such as clinical guidelines, medical research papers, and validated measures
Conduct rigorous research and prepare a brief report of research findings with linked sources
Present the brief report and answer your questions (30 minutes)
What we might do
List additional considerations for you to consider as you weigh your options
Write follow-up questions to discuss with your doctor
Suggest options that are outside of your comfort zone, insurance network, or local area for consideration
Prepare a graph to compare your options based on quality, safety, cost, and patient satisfaction/reviews data
Consult our professional networks for their recommendations
What we won't do
Pick the best option for you
Use unreliable data sources
Sell you on more packages or continued Care Champion support
By purchasing, you agree to our Terms of Service.
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